Frequently Asked Questions

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Need more help? Our dedicated team is here for you. Reach out via chat or email anytime.

Product Information

Are Herbal Code Labs supplements made in the USA?

Yes, our products are proudly manufactured in FDA registered and GMP certified facilities in the USA. Our State of the Art facilities undergo regular audits by third-party agencies to ensure purity and consistent quality.

Are Herbal Code Labs supplements lab tested?

Yes, all our supplements undergo rigorous pre and post-production testing, both in-house and by third-party labs, to ensure purity and quality throughout the manufacturing process. This includes thorough testing at multiple stages to guarantee that our products meet the highest standards of safety and efficacy.

What are the dose recommendations?

Serving size will vary by product. You can find this information in the suggested use on the back of the product label, on the product page banners, and the "HOW TO TAKE" recommendation on the product page.

Are your products gluten-free?

Our premium supplements are not just gluten-free but also free from the most common allergens, including soy, dairy, egg, shellfish, corn, wheat, peanuts, and sugar.

Are Herbal Code Labs supplements vegan and vegetarian-friendly?

Yes, our supplements use plant-based capsules, not animal-based gelatin, making them suitable for both vegans and vegetarians.

Do you provide certificates of analysis (COA)?

Yes, you can find COA for every batch on each product page under the category C.O.A. or upon request

Orders & Return Policy

What is your return policy?

We offer a 30-day money-back guarantee. Once you've contacted our customer service center and your case is approved, we'll process your refund. Refunds will be applied to your original method of payment within a certain timeframe.

How do I return a product I don't like?

If you're unhappy with your product, please contact our customer service to begin the return process. Our team will assist you with packaging and shipping regulations to ensure a hassle-free return procedure.

Is my credit card information secure on your website?

Yes, we take extraordinary security measures to ensure the safety of our customer’s information. We use advanced secure encryption technology to hide credit card information and prevent releasing sensitive customer information. Further, we do not store your credit card information, ensuring safe transactions. We also offer payment through PayPal if you prefer not to share your credit card information.

What if the product doesn't meet my expectations?

As part of our 30-Day Money Back Guarantee, if you don’t like the product, we will refund your money no questions asked. Simply write to support@herbalcodelabs.com with the subject line “REFUND” within 30 days of purchasing, providing your Order Number.

How can I contact you?

At this time, we primarily provide support through chat and email to ensure a faster response. Please feel free to reach out to support@herbalcodelabs.com with your query, and our team will be happy to assist you promptly.

Do you ship internationally?

Yes, we ship worldwide. Minimum order for international shipping is 3 products with a fixed shipping charge of $25.

Discounts & Subscriptions

Do you offer any discounts?

Yes, as a first-time customer, you can get a $5 discount by signing up for our newsletter. We also offer monthly discounts and offers to our subscribers.

Do you offer subscriptions?

Yes, we offer one-time purchase or subscription options for 1, 2, 3 or 4 months with a 5% discount on every recurring order.

Wholesales & Affiliations

Do you offer an affiliation program?

Yes, we offer options for collaboration. You can find more information [here](https://www.hclnutrition.com/pages/become-a-brand-influencer).

Do you offer wholesale pricing and distribution?

Yes, whether you regularly make bulk purchases or seek to enhance your product offerings, selling our products is an excellent way to attract a diverse range of health-conscious customers. To get started, kindly provide your company details and product interests via email.